Terms of Service

OVERVIEW

This website is operated by Goalkit. Throughout the site, the terms “we,” “us,” and “our” refer to Goalkit. Goalkit offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms by posting updates on our website. Your continued use of our website following any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, or that you have given consent for your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction. Transmission of malicious code, viruses, or destructive software is strictly prohibited.

A violation of these Terms may result in the termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted across various networks. Payment information, including PayPal details, is always encrypted during transfer over secure networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our Service without our express written permission.


SECTION 3 – ACCURACY OF INFORMATION

We make every effort to ensure the accuracy of the information on our site, but we are not responsible if information is inaccurate, incomplete, or outdated. The content on our website is for general information purposes only and should not be the sole basis for decisions.


SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices for our products are subject to change without notice.

We may modify or discontinue any part of the Service without notice and will not be liable for any such modifications or interruptions.


SECTION 5 – PRODUCTS & SERVICES

Our home décor products are sold exclusively online within the United Kingdom.

Our main product collections include:

Kitchen Tools – Stylish and practical solutions to keep your kitchen organized.

Wall Décor – Modern, timeless pieces to bring life to your walls.

Storage – Elegant accents that add functionality and charm to any room.

We make every effort to display product images and colors accurately, but we cannot guarantee exact matches due to variations in screen displays.

All products are subject to our Return & Refund Policy.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We currently accept PayPal as our only method of payment.

We reserve the right to refuse or cancel any order placed with us. We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate, complete, and up-to-date billing and account information for all purchases.


SECTION 7 – SHIPPING & DELIVERY

Carrier: Royal Mail

Delivery Time: 2–4 business days within the UK

Handling Time: 1–2 business days (Monday–Friday)

Order Cut-Off: 2:00 PM GMT (Monday–Friday)

Shipping Restrictions: We only ship to addresses within the United Kingdom

For more details, please refer to our Shipping Policy.


SECTION 8 – RETURNS & EXCHANGES

Return Window: 30 days from the delivery date

Eligible Items: Both defective and non-defective products

Return Method: By mail with a free downloadable Royal Mail return label

Restocking Fee: None

Exchanges: Accepted

Refund Timeframe: Refunds are processed within 7 business days of receiving your returned item

Full details can be found in our Return & Refund Policy.


SECTION 9 – PROHIBITED USES

You are prohibited from using the site or its content:

For unlawful purposes

To violate intellectual property rights

To harass, abuse, insult, or discriminate against others

To upload or transmit malicious code or viruses

To collect personal data without consent

To interfere with the security features of the website


SECTION 10 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Our services and products are provided “as is” without warranties of any kind. Goalkit will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.


SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold Goalkit, its owners, employees, and affiliates harmless from any claims arising from your breach of these Terms or violation of laws.


SECTION 12 – TERMINATION

These Terms remain in effect until terminated by either you or us. If you violate these Terms, we may terminate your access immediately without notice.


SECTION 13 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.


CONTACT INFORMATION

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

Phone: +44 1995 606060

Email:  support@goalkit.co.uk

Office Address: 118 Glenbervie Rd, Torry, Aberdeen AB11 9JN, United Kingdom